To apply please email your resume to careers@DLGBrands.com or submit a resume by clicking the 'Log In' or 'Register' links above.

Driven Lighting Group (DLG) is the industry leader in the automotive aftermarket lighting industry focused on e-commerce retail and B2B distribution. This website is part of the DLG team and you can join us in a rewarding position helping our customers get the right upgrades they want and support them after purchase.

As part of the Wheel Pros corporate umbrella we are a member of one of the largest and most exciting automotive aftermarket parts companies in the world. As our growth worldwide continues year over year we are searching for new top talent to add to our teams. If you want to work in the aftermarket automotive parts industry, alongside professionals and car and truck enthusiasts, consider joining our team!

The right candidate would be exceptional at communication and have experience with taking inbound customer support calls, and professionally handling client questions while keeping an upbeat attitude.

We are looking to add people to the customer service team for general customer service (entry-level) and technical support (automotive experienced).

Your Key Roles & Responsibilities:

· Assisting customers with pre and post-sale expertise via phone, email, and/or online chat.

· Provide appropriate product recommendations, utilizing your professional expertise.

· Accepting and processing orders.

· Answering technical questions on installation and/or troubleshooting when needed.

· Continued education on all products including Headlight Revolution, Morimoto, Xenon Depot, GTR Lighting, Profile Performance, and any other new products we may obtain in the future.

· Continued education on all our software in order to best serve our client. These may include, but are not limited to Zen Desk, Slack, Monday, product websites, and ordering systems.

· Active Listening and Active Learning. We expect our customer service reps to provide full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and take the time to learn new information for both current and future problems and decision-making.

· Critical Thinking! It is imperative that our customer service representatives use logic and reasoning to best assist a client in resolving any difficult situations or issues with our product line or services.

· Reading, Writing, and Speaking Appropriately! Our customers expect us to not only understand their needs by reading their emails or listening to their calls but be able to communicate solutions appropriately whether in writing or verbally as well.

· Resolve customers’ service or billing complaints by handling them directly or getting them to the appropriate team to handle them.

· Double Check. It’s always good to double-check yourself before giving a customer the wrong information pertaining to their order or product.

If this sounds like you then we welcome your resume and application. Please email your resume to us today at careers@DLGBrands.com

Requirements: H.S. Diploma/GED

Pay: Up to $18 per hour

Benefits: Medical Dental Vision Life 401K

Hours: 40

To apply please email your resume to careers@DLGBrands.com or submit a resume by clicking the 'Log In' or 'Register' links above.

About The Role

Driven Lighting Group (DLG) is the industry leader in the automotive aftermarket lighting industry focused on e-commerce retail and B2B distribution. This website is part of the DLG team and you can join us in a rewarding position by helping us grow, optimize and improve e-commerce SEO.

As part of the Wheel Pros corporate umbrella, we are a member of one of the largest and most exciting automotive aftermarket parts companies in the world. As our growth worldwide continues year over year we are searching for new top talent to add to our teams. If you want to work in the aftermarket automotive parts industry, alongside professionals and car and truck enthusiasts, consider joining our team!

The right candidate would be exceptional at communication and have experience with taking inbound customer support calls, and professionally handling client questions while keeping an upbeat attitude.

DLG is seeking an experienced, results-driven SEO Strategist who will be responsible for overseeing and developing projects that increase the organic visibility of our websites. DLG  is expanding our SEO investment and this role will have a high degree of autonomy and ownership to help shape SEO strategy and projects. This person will be responsible for translating search strategies and techniques, competitive/market data, and business trends into actionable initiatives. The SEO Strategist will ideate and execute local, mobile, technical, and general SEO campaigns across the full portfolio of brand and eCommerce sites. This role will also work cross-functionally with key stakeholders in product, marketing, and IT/Ecom to ensure SEO best practices are applied across the business.

This candidate is a leader in product page development and an SEO-focused eCommerce content specialist passionate about growing our brands, driving qualified traffic to our product pages and brand stores, and promoting consumer sales through informative, highly-converting product page content. The ideal candidate will be comfortable with splitting time between SEO and content writing/optimizing responsibilities. The SEO specialist should be well-versed in Google shopping and Amazon as well as other eRetail algorithms and the factors that contribute to a listing’s success to rise in rankings. Strong knowledge of keyword research to identify relevant keywords for both consumer-facing copy and back-end search terms is key. 

What You’ll Do

·        Translate emerging local, mobile, and technical SEO strategies into actionable initiatives with clear objectives and measurable success goals

·        Using leading tools to analyze keyword, traffic, user, and business trends to gain insight and take action

·        Research, collect data and understand the consumer decision logic for our products

·        Communicate features & benefits in clear, concise ways that resonate with buyers

·        Optimize existing products listings (titles, bullets, description, metadata) to better incorporate relevant search terms

·        Leverage SEO and paid search performance to identify relevant keywords

·        Work closely with the product team creatives to ensure copy tone and style are consistent with brand visual tone and style guides

·        Collaborate with the media team as needed to provide strategic recommendations

·        Help design SEO experiments and test new strategies and opportunities for growth

·        Lead, manage, and execute SEO projects that involve cross-functional stakeholders

·        Grow the business through technical SEO, data analysis, and various optimizations

·        Understand each department’s SEO needs and evangelize SEO internally

·        Establish short and long-term performance metrics and KPIs around SEO, own reporting

If this sounds like you then we welcome your resume and application. Please email your resume to us today at careers@DLGBrands.com

Requirements: Qualities We’re Searching For · Passionate & curious problem-solver: someone who is genuinely curious about how and why people search, extremely knowledgeable about SEO best practices and trends, and relishes in the analytical and technical depths of the industry. · Extremely detail-oriented: but can also see the forest from the trees, balancing the intricacies of SEO with the larger company objectives. · Quantitative and pragmatic: you have a data-driven approach to making decisions. · Analytical, tactical & strategic: experience building a strategic and tactical plan based on analyzing lots of data. · High ownership: autonomous and takes pride in your work, has a sense of urgency and perseveres through difficulty to deliver high-quality results. · High initiative: An ambitious go-getter who takes initiative without being asked and over-delivers on your promises. · Excellent communicator: ability to clearly communicate and evangelize SEO across all levels, particularly through data. · Results-driven: Focused on achieving results, setting ambitious goals, and able to prioritize appropriately by understanding the balance of value. · Innovative: constantly focused on improving, growing, and coming up with new ways to grow and propel the business. · Teamwork & positive attitude: works collaboratively with a positive and can-do approach to opportunities and challenges to get the right things done quickly. Ideal Qualifications · BA/BS degree or equivalent experience (preferred in a quantitative field such as economics, mathematics, statistics, or computer science/engineering) · Demonstrable track record of success at driving significant results & business growth. · 5+ years of in-house SEO experience with an enterprise-level eCommerce site (i.e. tens of thousands of pages, thousands of products across multiple categories) · Advanced Excel skills required · Experience with Google Analytics and SEMRush required · Experience with NetSuite SuiteCommerce required · Experience with SQL, JavaScript, CSS, or other coding languages strongly desired · Automotive enthusiast aftermarket interest and experience greatly preferred · Ability and willingness to work full-time in our Atlanta, GA headquarters Compensation & Benefits · Commensurate with experience and performance. · Full medical, dental, vision packages · Flexible vacation policy; work hard and take time when you need it · Retirement plan with company match (401K) · The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world

Pay: Negotiable

Benefits: Medical Dental Vision Life Accidental 401K